Privacy Policy

At Sentinel Advanced Security, we are as committed to safeguarding your personal data as we are to protecting your physical security. Your trust is paramount - and we apply the same precision, integrity, and discretion to your information as we do to every protection assignment. 

To maintain absolute confidentiality, Non-Disclosure Agreements (NDAs) are standard practice for all client engagements to ensure absolute protection of personal, operational, and logistical information. Where a client’s situation demands additional safeguards, enhanced or bespoke NDAs can be implemented to meet specific security or privacy requirements. These agreements ensure that all client and operational information remains strictly private and protected at every stage of our engagement. 

Information We Collect

We may collect and process the following types of information:

• Personal information: Name, email address, phone number, and any details you provide via our contact forms or chat function.
• Service information: Details relevant to security consultations, project enquiries, or service delivery.
• Technical information: IP address, browser type, and usage data collected through cookies or analytics tools to help us improve our site.

We do not collect sensitive personal data unless required for legitimate business or legal reasons, and only with your explicit consent.

How We Use Your Information

We use your information to:

• Respond to enquiries and provide consultations.
• Deliver and manage contracted security services.
• Maintain internal records and comply with legal obligations.
• Improve our website and customer experience.
• Send essential updates or communications you’ve consented to receive.

We will never sell or rent your personal data to third parties.

Legal Basis for Processing

We process your information under one or more of the following lawful bases:

• Contractual necessity: To provide a service you’ve requested.
• Legitimate interest: To maintain business operations and client relationships.
• Legal obligation: To meet regulatory or law enforcement requirements.
• Consent: Where you have explicitly agreed to receive communications.

Data Storage and Security

We take appropriate technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access.
All personal data is stored securely on encrypted systems, accessible only by authorised personnel.

If data is transferred outside the UK, it is done so in compliance with UK data protection legislation.

Data Retention

We retain personal information only for as long as necessary to fulfil the purpose it was collected for, including any legal, accounting, or reporting obligations.
After that period, data is securely deleted or anonymised. 

Your Rights

Under UK GDPR, you have the right to:

• Access, correct, or request deletion of your personal data.
• Withdraw consent at any time.
• Object to or restrict processing.
• Request data portability. 

To exercise these rights, contact us using the details below.

Cookies

Our website uses cookies to improve functionality and analyse website traffic. You can control or delete cookies through your browser settings at any time. 

Updates to This policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last revised” date.

Last updated: November 2025